The journal

Ideas worth putting to work.

Practical perspectives on software, AI, design, and the systems behind better businesses.

Latest thinking

Notes from the work.

Practical perspectives on software, AI, design, and the systems behind better businesses.

DesignProduct design

Designing for momentum

Why a good digital product makes the next useful action obvious.

Read insight
Applied AIAI

AI that works with your team

Useful AI starts with an understood task, reliable context, and a human review path.

Read insight
OperationsBusiness operations

From complexity to clarity

A practical way to improve workflows before automating them.

Read insight
EngineeringSaaS

What reliable SaaS needs early

The foundations that help a software product grow without turning operations into guesswork.

Read insight
WebWeb experience

Accessibility improves the whole experience

Accessible interfaces are often clearer, more resilient, and easier for everyone to use.

Read insight
Product strategyStrategy

Measure progress that matters

Choose product measures that show whether people can complete the work they came to do.

Read insight